Courier delivery service is restricted to Italy only; International delivery service is not available.

Orders will be dispatched after 2/3 working days after the Order Confirmation, except as provided for Bank Transfer payment terms as referred to in paragraph 3 above.

Delivery T&Cs are provided as a guide only and they cannot be guaranteed, regardless if the payment has been finalized, as those services are performed by third parties charged by Honey for the shipping service and they will start after Order completion, that is after the email confirmation will be received by the User as per art. 2.2 of the following T&C. Delivery dates apply to the national territory, however for islands or other not easily accessible area, delivery may take 2 or more additional days.

For working days is intended days from Monday to Friday from 8.30 to 17.30 with the exception of 1/1, 6/1, 25/4, 1/5, 2/6, 15/8, 1/11, 8/12, 24/12, 25/12, 26/12, 31/12, Easter Monday. Orders placed on Saturday, Sundays or national holidays will be processed in the next 2 available working days.

Honey is not responsible for any delay in the delivery performed by third party couriers.

If delays in delivery will exceed 4 weeks after the Order Confirmation, both parties may terminate the agreement, as prescribed in art. 2.2. of this document. If the User (i) will not be home the day of the delivery, or (ii) will not collect the parcel, or (iii) will not accept the delivery, Honey will have the right to cancel the Order and terminate the contract with the User.

A Product will be User’s responsibility from the time we deliver the Products to the courier.